Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for purchasing from PromptForge AI. We specialize in premium digital products, including AI prompt libraries, business systems, templates, and downloadable educational resources. Since all our products are delivered digitally, this Shipping Policy explains how your purchases are delivered and what to expect after completing your order.

Digital Delivery

All products available on PromptForge AI are digital products only. No physical products will be shipped to your address. Once your payment is successfully processed, your purchased digital product will be made available for download immediately.

Order Processing

Orders are processed automatically after successful payment confirmation. In most cases, digital downloads are available instantly. If there is a temporary technical delay, your order will typically be processed within 24 hours.

Delivery Method

Your purchased digital product will be delivered through one or more of the following methods:

  • Instant download page after successful payment
  • Download link sent to your registered email address
  • Access through your customer account (if applicable)

Please ensure that the email address provided during checkout is accurate to avoid delivery issues.

Delivery Delays

While most orders are delivered instantly, delays may occasionally occur due to:

  • Payment verification
  • Temporary server maintenance
  • Internet connectivity issues
  • Email service delays
  • Technical issues beyond our control

If you do not receive access to your purchase within 24 hours, please contact our support team.

Failed or Incomplete Delivery

If you experience any issues such as:

  • Download link not received
  • File not downloading
  • Corrupted file
  • Payment completed but no product delivered

Please contact us with your order details. Our support team will verify your purchase and ensure you receive access to your product as quickly as possible.

No Physical Shipping

PromptForge AI does not sell or ship physical products. Therefore:

  • No shipping charges apply.
  • No courier service is used.
  • No tracking number will be provided.
  • No customs duties or delivery fees are applicable.

Customer Responsibility

Customers are responsible for:

  • Providing a valid email address during checkout.
  • Ensuring sufficient internet access to download digital files.
  • Keeping downloaded files secure after delivery.
  • Maintaining compatible software to access purchased digital content.

Contact Information

If you have any questions regarding your order or digital delivery, please contact us:

PromptForge AI
Email: subashkum05@gmail.com
Support Response Time: Within 24-48 business hours.